Frequently asked questions

What is a coworking space?


A coworking is a global movement that provides collaborative and innovative office space solutions for people to grow their businesses. It is generally defined as flexible, membership-based workspaces where diverse groups of freelancers, remote workers, and other independent professionals work together in a shared, communal setting.




Where are you located?


Porto, Rua Guedes de Azevedo 131, 1º Andar 4000-272 Porto




What does a Virtual Coworking membership include?


High speed/reliable internet (1 Gb/s Download) Coffee, tea, filtered water and snacks Meeting room time (all membership plans include a certain allotment of time each month) Member network where you can connect with other members through our online community Exclusive events at our space for all of our members to attend




Are there any additional expenses that aren’t included in the fees?


There are no hidden fees or additional expenses unless otherwise agreed upon, such as printing, mailing services or additional meeting room hours above your membership allotment.




Do you have a Hot Desk membership?


We have available a hot desk option that allows you to work in a different space every day. You can purchase a day, weekly or monthly pass.




What’s the difference between Hot and Dedicated Desk?


With a Hot Desk access, you can work at any of the tables in our common space and it is first come first served. A Dedicated Desk membership is a specific desk that is yours while membership is active and you can set it up with your own monitor, if desired.




Do I have to sign a lease?


We do not have traditional leases for our spaces, we have a membership agreement for use of the space. You use the desk for the time you have the membership active.




Is there a minimum time commitment?


For private offices we require an minimum 6 month commitment, while all other memberships are based on the duration of the plan you choose.




What if I want to sign up, but won’t be able to use my membership for a few months?


We don't charge for a membership until you are ready to use it, generally when you are ready to join, come in and see us to get you going.




Can I put my membership on hold?


If you are on a Hot Desk usage plan you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a dedicated desk or office.




What are the office hours at Vertical Cowork?


Vertical Cowork office hours are 9am-6pm Monday through Friday. After you buy a membership you can access the coworking space 24 hours/day.




Can I only work out of the space during “office hours”?


No, most of our memberships have a 24/7 access.




Do I need a certain type of Virtual membership to book a meeting space?


Yes, you must have a dedicated desk or virtual office membership to make regular bookings in our meeting rooms. We do allow full day bookings for non members on a case by case basis and allow non-members to pay for meeting room usage.




How can I book a meeting room if I am a member?


Once you have your membership setup and app downloaded you can book directly from the app.




Can I bring outside clients in for meetings? Do I need to book a meeting room for this?


You can absolutely bring clients in for a meeting




Do I have to make an appointment for a tour or can i just stop in?


Tours must be booked in advance so that we can make sure someone is available to show you around and answer any questions you may have. Contact us to book a tour




Do you have printing services?


Yes we have printers onsite. It is included in the membership.




Can I bring a friend in to work with me?


If you would like to bring a guest with you to work in our space you will have to pay for a day pass for them on your member account.




What if I want to try coworking, but I’m not convinced it’s for me or I’m unsure if Virtual Cowork is the right fit for me?


Come in for a tour of our space and try it out for the day for FREE. Meet some of our members, enjoy some coffee and conversation, then decide if you'd like to join. Remember there is no long-term commitment needed, try it for a month and if it's not for you, you do not have to stay.